Privacy Policy – Protecting Your Information
H20 is committed to protecting your privacy by following high data security standards. This privacy policy explains how we collect, use, and safeguard your personal information on our platform.
Information Collected
- Account Information: Name, email address, phone number, and other details you provide during registration.
- Device & Browser Information: Technical data from your device including IP address, browser type, and login information.
- Payment Information: Transaction details and payment records in Malaysian Ringgit (MYR) using local payment channels provided.
- Cookies & Tracking Data: Cookies are used to enhance user experience, track site performance, and facilitate navigation.
- Usage Data: Your interaction with the platform, including games played and bets placed, for the purposes of analysis and improvement.
Purpose of Information Use
Data collected is used for:
- Providing personalized services and gaming experiences for users.
- Processing payment transactions and ensuring financial security.
- Conducting internal analysis to improve platform functionality, security, and efficiency.
- Complying with legal requirements and handling disputes fairly.
- Communicating with users about accounts, promotions, and important notifications.
Cookies & Tracking
Cookies help us deliver a smoother experience and save user preferences. We use analytics and third-party cookies to measure performance and provide more relevant ads. You can manage cookie preferences in your browser settings.
Data Storage & Security
H20 uses the latest SSL encryption technology to protect user information from unauthorized access and cyber attacks. Data is securely stored and accessed only by authorized personnel for legitimate purposes.
Sharing Information with Third Parties
We only share your information with trusted third parties, such as payment service providers or technology suppliers, for platform operations. All third parties must comply with our strict security policies.
User Rights
Users have the right to access, correct, or delete their personal information stored by h20. Requests can be submitted via our support channels. We will handle requests in accordance with applicable data protection laws.
Policy Changes & Contact Information
H20 reserves the right to update this privacy policy at any time. Users are encouraged to review this page regularly for the latest information.
For privacy inquiries and complaints, please contact our support team at [email protected].